‘I believe this book will be a benefit to all those who are involved in, or are interested in, the cruise industry’ David Dingle, Commercial and Corporate Director P&O Cruises * The first overall study of the industry* Looks at the practical aspects but is underpinned by theory* Focuses on sociological aspects to explain the current growth Cruises are traditionally thought of as luxury holidays for the pampered few but ‘The Development and Growth of the Cruise Industry’...

Cruise Operations Management provides a comprehensive and contextualised overview of hospitality services for the cruise industry. As well as providing a background to the cruise industry, it also looks deeper into the management issues providing a practical guide for both students and professionals alike. A user-friendly and practical guide it discusses issues such as:· The history and image of cruising· How to design a cruise and itinerary planning· Roles and responsibilities on a cruise...

This comprehensive book is written in an easy-to-use, understandable manner for professionals in the travel industry. The text adheres to the “ARC Industry Agent’s Handbook,” the industry standard for the sale of airline transportation in North America. It includes the most current information and practices, including sales, promotion, booking, pricing, and ticketing of airline travel. It also addresses the changing role of the retail travel agent as well as the effect of technology...

Since it was first published in 1964, Elements of Shipping has become established as a market leader. Now this new edition has been entirely updated and revised to take in the many changes that have occurred in the shipping industry in recent years and the increased emphasis placed on professionalism, qualified personnel and the need for the latest available technology. With new chapters on seaports and electronic data interchange, it explains in a lucid, professional manner the basic elements of...

This book deals with a subject of huge importance in the international tourist industry on which little has been published. It examines the contemporary nature of cruising, its history, types of cruises and economics of the industry. “The Cruise Experience” is intended not just for students and teachers of tourism, wherever the subject is studied at tertiary level, but also for industry practitioners. “The Cruise Experience” takes a different approach from other books on the...

Transport and Tourism: Global Perspectives investigates the complex relationship between transport provision and tourism, and adopts a global perspective throughout. Maintaining its 4-part structure, this substantially updated third edition addresses all the key issues and new challenges that transport providers, decision-makers, managers and tourists face in the use, operation and management of tourist transport against the backdrop of rapid technological change in the 21st century. Transport and...